If you experience problems with products still under warranty, contact us at so we can assist and provide you the proper information. However, if the fault is ours and the customer is approved for a refund or exchange the fees will be refunded to the customer. Specifics for exchange eligibility are the same as refunds and subject to the same conditions.Īny shipping fees incurred to return an item will be charged to the customer. To complete an exchange request customers must follow the refund request procedure but specify they desire an exchange and not a refund. All other exterior metal devices shall be stainless steel, zinc coated. In this case follow standard refund procedures mentioned previously. x 14 3/16 × 4 3 / 16 × 4 2 × 814 Toggle Toggle RH Screw 2. Some exceptions may apply such as damaged or defective items. If the issue is not with your bank and/or payment provider, please contact us at so we may assist you.Īll transactions for items on sale are final and not eligible for refunds. If your refund has not appeared in your bank or payment provider account within 7-10 standard business days after receiving your refund confirmation email, please contact your bank and/or payment provider to see if the issue is with them. Refunds may take a few days to appear in the customer’s bank or payment provider account depending on processing delays. A shipping label will be supplied to the customer, however the shipping fees to return the item will be charged to the customer.Īll refunds will be processed as soon as there are approved and will be made to the original method of payment. If the customer has made a mistake on their order or has changed their mind about the product, they can still submit a refund request. Once the item has been received and reviewed, if the request is approved the shipping costs will be refunded along with the product. 14 Type A Metal Self-tapping Screw, HH, 304 Stainless. Minimum tensile strength and yield strength for the 1/4-in. Explore our hex-head self-tapping screws offered in stainless and carbon steel. If this situation arises, the customer will be provided a shipping label and bill. AISI Type 410 stainless steel1 Screws manufactured from AISI Type 410 stainless steel. Customers can be asked at any time to send their items back before a request is finally approved or denied. Once a request has been reviewed, the customer will be notified via email whether the request has been approved or denied. Items must also be unused and in the same condition in which they were delivered.īefore a refund request can be reviewed the customer must submit a photograph of the item with a copy of the order receipt. In order to be eligible for a refund or exchange your item must be in its original packaging, if not customers must provide their own shipping-appropriate packaging at their expense. After 30 days products are no longer eligible for refund or exchange. Our Return policy lasts for a maximum of 30 days.
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